Refund policy

Unforuntately we do not accept returns at this time. Please be certain you are happy with your selection before purchasing! Reach out to us with any questions/concerns before ordering.

We take great care in creating, packaging, and arranging the shipment of your art. However, if your order arrives damaged, is faulty, or is not what you ordered, please contact us as soon as possible at clairekesslerart@gmail.com with:

    • Your order number.
    • A clear description of the issue (damage, fault, incorrect item).
    • Photographic evidence of the damage (including packaging damage if applicable) or the incorrect item.

We will assess the situation and advise on the next steps. Depending on the circumstances and product type, this may involve:

    • Issuing a full refund.
    • Arranging for a replacement